Terms of Service

By creating an account, subscribing, buying a course, or booking coaching with Cold Approach, you agree to these Terms of Service, the Privacy Policy, the Refund Policy, the Acceptable Use Policy, and the Cookie Policy. If you don't agree to those policies, you should not use the service.

• Article subscription: read access to the articles while your subscription is active.
• Courses: lifetime access to the specific course you purchased, streamed via Mux. No transferable license.
• Texting assistance: software access for replies and profile-photo work under your account, with monthly credits.
• Coaching: the specific scope agreed to before payment. Bootcamps and private calls each have their own scope.

You must be at least 18 to use Cold Approach. You're responsible for keeping your password private and for everything that happens under your account. If you suspect unauthorized access, change your password and email us immediately.

Stripe processes all payments. We don't see your card number; Stripe holds it. Subscriptions auto-renew at the then-current price unless you cancel before the next renewal. Pricing for courses and coaching is fixed at the moment of purchase.

You can cancel a subscription any time from your account. Cancellation, refund, and reschedule details are in the Refund Policy.

Use Cold Approach to learn the skill of dating, draft replies, improve your photos, and prepare for dates with people who have already shown interest. The full list of what's allowed and what isn't lives in the Acceptable Use Policy. The short version: don't use anything you learn here to do harm, deceive, coerce, or harass anyone.

You retain ownership of photos, drafts, and other material you upload. By uploading, you grant Cold Approach a limited license to process the content for the purpose of providing the service to you by running it through our AI providers, storing it with our image provider (fal.ai), and delivering it back to your browser. This license ends when you delete the content or your account.

Articles, course videos, prompts, AI outputs that aren't derived from content you uploaded, brand assets, copy, illustrations, and software are owned by Cold Approach (or licensed to it). Your purchase grants you a personal, non-transferable license to consume the material, not to redistribute, repackage, or train models on it. Specifics are in the Acceptable Use Policy.

We may suspend or terminate your account if you violate these Terms or the Acceptable Use Policy. We'll email you the reason unless doing so would compromise an investigation. You may close your account any time. Refund eligibility is governed by the Refund Policy.

You must be at least 18 years old to use Cold Approach. By creating an account, you represent that you have the legal capacity to enter into these Terms and that all information you provide is accurate and current.

You agree to use Cold Approach only for legitimate personal development and dating improvement. You must not:

• Misrepresent your identity or deceive other users on dating platforms.
• Violate the terms of service of any dating app or platform you use.
• Harass, abuse, stalk, or harm other users.
• Use the service for any illegal purpose or to violate any applicable law.
• Attempt to reverse-engineer or extract our proprietary methods.
• Share or redistribute our content without authorization.
• Use automated systems, bots, or scripts to access our service.

We reserve the right to suspend or terminate your account if you violate these standards. Any attempt to circumvent account termination by creating new accounts may result in permanent ban and legal action.

Cold Approach teaches a skill set. We don't guarantee dates, relationships, or any specific result. Results depend on what you do with the material. We are not therapists, medical professionals, or a relationship-counseling service; nothing here is a substitute for any of those.

The service is provided "as is" and "as available." We don't warrant that the service will be uninterrupted, error-free, or that it will meet your specific expectations.

To the maximum extent permitted by law, Cold Approach's total liability for any claim arising out of or relating to the service is capped at the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

You agree to indemnify Cold Approach against any claim arising from your misuse of the service, your violation of these Terms or the Acceptable Use Policy, or your interactions with third parties (people you meet, employers, dating platforms) that result from your conduct.

We may update these Terms. Material changes get a one-time email notice to active accounts; minor updates are published directly to this page. Continued use of the service after a change means you accept the new Terms.

We have zero tolerance for abuse, harassment, threats, or disrespectful behavior directed at our coaches, support staff, or any team member. This includes verbal abuse, profanity, threats of violence or legal action used as intimidation, harassment, and discrimination. Violation of this policy may result in immediate account termination without refund. Our team members are empowered to end any interaction if they feel disrespected.

You are responsible for maintaining the confidentiality of your password and account credentials. You agree to notify us immediately at hello@coldapproach.io if you suspect any unauthorized access to your account. You accept responsibility for all activity under your account, whether or not authorized by you. We are not liable for losses arising from your failure to protect your credentials.

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws principles.

Any disputes arising from these Terms or your use of Cold Approach that cannot be resolved by good-faith negotiation with hello@coldapproach.io will be resolved by binding arbitration administered by the American Arbitration Association in Dallas County, Texas. Each party bears its own attorneys' fees and arbitration costs unless otherwise ordered. You waive the right to pursue claims as part of a class action.

All transactions with Cold Approach are final and subject to the Refund Policy. Before initiating any chargeback, payment reversal, or dispute with your card issuer or payment processor, you agree to contact us at hello@coldapproach.io to resolve the issue. We will respond within two business days and work with you to address legitimate concerns.

You agree not to initiate, pursue, or threaten any chargeback, payment reversal, payment dispute, or claim with your bank or card network for charges that were legitimately incurred under these Terms and the Refund Policy. Initiating a chargeback or dispute for a legitimate charge without first contacting us violates this agreement, constitutes a material breach of these Terms, and may expose you to legal liability.

In the event of a chargeback or payment dispute, Cold Approach reserves all rights, including the right to: dispute the chargeback directly with the card network or issuer; submit transaction records, access logs, email communications, and account activity as evidence; suspend or terminate your account and revoke access to all products, services, and content; recover all disputed amounts plus all associated bank fees, card-network fees, payment-processor fees, administrative costs, collection costs, and reasonable attorneys' fees; refer any unpaid balance to a collections agency; and pursue recovery through all available legal remedies, including claims in small claims court or courts of competent jurisdiction.

These remedies are not limited by any other provision of these Terms and are in addition to any other rights available at law or in equity. Nothing in this clause limits your genuine rights under the Refund Policy or any non-waivable consumer-protection law in your jurisdiction.

By using Cold Approach, you represent that you are not located in, nor a resident or national of, any country subject to a U.S. Government embargo or designated as a terrorist-supporting country. You are not on any U.S. Government prohibited or restricted parties list, including the Treasury Department's Specially Designated Nationals List. You will not use Cold Approach in violation of any export control laws or sanctions regulations.

We may update these Terms at any time. Material changes will result in a one-time email notice to active accounts. Minor updates are published directly to this page. Continued use of Cold Approach after a change means you accept the updated Terms. If you do not agree with any changes, you must cancel your account.

Questions about these Terms? Email hello@coldapproach.io.